Unfortunately, we are unable to process orders over the phone. At the moment,
you can easily place them through our official website.

We highly recommend creating an account to easily access your order history. However, if you prefer not to register, a guest checkout option is also available.

We currently offer several payment methods, including the following:

• Visa
• MasterCard
• E-Wallets
• Online Banking
• Cash on Delivery

Please check your spam or junk folder—your confirmation email might be there. If not, you may have entered a typo in your email during checkout.

Your order will be delivered to your address by one of our accredited partners: AIRSPEED, 2GO, or LBC.

Store pickup isn’t available for online orders at the moment. All purchases will be delivered to the shipping address you provided at checkout.

We target a 7-10 working day shipment time table, excluding weekends and holidays and depending on customer’s location. Out-of-town delivery or island destinations are subject to additional 5-10 shipping days depending on your location.

Kindly refer to our shipping policy.

We’ll send you the tracking details and link once the item has been handed over to the courier.

Please contact us as soon as you have received the incomplete order so we can investigate and assist you.

If there’s an issue with your item, please contact our Customer Service Team right away and include photos of the defect so we can assist you.

We can issue a refund voucher within the day, which you can use on your next purchase. It will be valid for one year.

Refunds to your credit card, debit card, GCash, or Grab account are subject to approval by Sports Central. Kindly refer to our refund policy.

We target a 7–10 working day delivery time (excluding weekends and holidays). For out-of-town or island areas, shipping may take 5–10 days longer depending on your location. Kindly refer to our shipping policy.

Items bought at the retail store:

You may request a return or exchange directly at the store where the item was purchased, provided that it is in good condition. Kindly ensure to bring your official receipt when visiting the store.

Items bought online:

Items you wish to return, exchange, or replace will go through a screening process and are subject to approval by Sports Central management.

All requests to shall be forwarded to inquire@sportscentral.ph

Kindly refer to our refund policy.