General Guide

1. Sports Central accredited independent last mile delivery providers - AIRSPEED, 2GO and LBC, to deliver your order at the designated shipping address.
2. Sports Central has the right to clarify from customer the shipping address and contact information provided, if logistics partner cannot locate the destination. It is highly recommended that complete address including unit/house number, street, phase, district, barangay, purok, city/municipality, region, country, zip code and landmarks to be mentioned.
3. Sports Central and its accredited logistics service providers target a 7-10 working day shipment time table, excluding weekends and holidays and depending on customer’s location. Out-of-town delivery or island destinations are subject to additional 5-10 shipping days depending on your location. 
4. Shipment during sale events may take longer than the aforementioned time-table. Delays may unfortunately occur due to high volume of orders, logistics limitations, geographic restrictions, inclement weather and other instances that are beyond our control.

Shipping Fees:

1. Sports Central apply shipping rates based on your order volumetric weight. 
2. Shipping fees applied are subject to change without prior notice. 
3. Shipping rate will vary depending on destination and volumetric weight:
• Manila starts at PhP150.00
• Luzon starts at PhP220.00
• Visayas and Mindanao starts at PhP250.00

Here are the steps in tracking your parcel:

1. Customer will be informed via email that your order has been assigned to a tracking number from either of the logistics providers. This means that the items are subject for pick up from Sports Central main fulfillment center on the same day customer receives the notice.
2. To track the shipment, the given tracking number can be encoded in the following sites, the day after customer receives the number. Click the link of the logistics provider to access their track and trace sites:   AIRSPEED  2GO  LBC        
3. Customer to receive a call or a text message that shipment is subject for delivery on the same day. Customer may directly give instructions to shipping provider should there be any.
4. If customer will not be available to receive the parcel, kindly provide the exact cash payment, an authorization letter, a copy of any valid ID to an authorized representative for timely release of your order.
5. Shipment is valid nationwide for paid transactions.
6. Shipment with COD payment is valid only within serviceable areas of our logistics provider.