Order Terms and Conditions
Kindly read through these terms and conditions before proceeding with your order.
1) FINALIZE YOUR ORDER
- Please DOUBLE CHECK the size, color, and quantity before proceeding to check-out.
- In the event that you decide to CHANGE (size, style or colorway) your ordered items, such will be accepted only if item requested for exchange is available and orders have not been booked/processed for delivery.
- Socks and undergarments (i.e. sports bra and compression shorts) are not subject for returns.
For complete details, please refer to our Return and Exchange policy
2) SHIPPING AND FULFILLMENT TERMS AND CONDITIONS
- We work on 5/7-10 working day fulfillment depending on your location. Delivery is only from Monday to Saturday, excluding Sundays and Holidays. *Cash-on-Delivery is only valid within Metro Manila, Cavite and Rizal.
- Please ensure your shipping and mobile contact details are complete and correct inclusive of house number, street, barangay, city, country, and zip code.
- Free nationwide delivery is only applicable to orders minimum order of PhP 3,000. Standard non-refundable shipping fee of P120 apply for orders below PhP 3,000. The same standard shipping fee applies for return/exchange items.
- We have 2GO and LBC as our partner couriers to fulfill shipment of your parcel. For provincial orders, branch pick-up is available upon special arrangement or for areas out of delivery coverage by our courier partners. To know more, pls email us at email@example.com.
3) CASH-ON-DELIVERY TERMS AND CONDITIONS
- COD is valid only within Metro Manila, Cavite and Rizal. For areas beyond these areas, we highly suggest to choose a credit card, debit card, GCash/GrabPay, over-the-counter or online banking mode of payment. Any COD orders beyond these 3 locations will be cancelled and suggested for re-ordering to choose a different mode of payment.
- Kindly note that there is a PhP 15,000 limit for COD orders.
- As the chosen mode of payment, kindly confirm your order by replying to the confirmation email sent by Sports Central within 3 days from purchase date. An immediate reply from you will enable Sports Central to process your order faster. Unconfirmed orders after 3 working days will be cancelled and not processed for delivery.
- Cash payment will be collected by our partner courier. The courier service will release the ordered items to you upon receipt of your payment. In return, a sales invoice will be issued.
- We may set certain limitations on the use of COD for any valid reason deemed by Sports Central.
4) OTHER MODE OF PAYMENT:
- Credit Card, Debit Card, GCASH, GRABPAY and online bank transfer/deposit payment are accepted nationwide.
- For Provincial Ordersonly credit card, debit card, GCASH, GRABPAY, and online bank transfer/deposit payments are accepted.
6) SPECIAL ORDERS
- For wholesale/bulk orders, please contact us at firstname.lastname@example.org.
- International orders are currently not accepted.
7) RETURN EXCHANGE
Please refer to our Returns and Exchange policy for a step-by-step process in mobilizing your returns. Pls email us at email@example.com to submit your request.
8) CANCELLATION POLICY
Please refer to our Cancellation Policy for complete details.
Cancellation by customer may be entertained provided item has not been shipped to our partner courier. Please send a request immediately to firstname.lastname@example.org to state the reason for cancellation.
Sports Central has the right to cancel the order based on online shopping policies stated.
9) REFUND POLICY
Please refer to our Refund Policy for complete details.
Take note of the window period for fulfillment of refund:
Credit/Debit Card - From 30 to 45 working days
Online Bank Transfers - 7 to 21 working days
GCASH/GRAB PAY - 5 to 7 working days
For other concerns, please email us at email@example.com